DEKOM Vertriebsmitarbeiter mit Headset vor dem Bildschirm im Videocall

Consulting & Sales

How DEKOM advises you

Manufacturer independence

DEKOM is manufacturer-independent. We always focus on your wishes and conditions and only sell you products based on their benefits - not on margins or marketing.

Wide product range

We are constantly exploring the market in search of new solutions that offer added value for our customers. We put all products through their paces to shorten your decision-making processes.

Unser Partner Portfolio

Comprehensive certifications

Our experts are re-certified every year, and we have the right contact person for each of your requirements, who is available to you with their excellent know-how.

Unsere Zertifizierungen

Everything from standard to unique

No matter what you need: Individual devices, turnkey, standardized overall concepts or a completely individualized solution - DEKOM is there for you.

Customer care

Our experienced key account managers will support you throughout the entire duration of your project. They are at your disposal for all queries, changes and requests.

Purchasing at the best prices

Our purchasing department maintains a very broad network of distributors. This means we always buy at the best prices and, if possible, at your premises to save you money.

Financing

We can offer you various financing models for the sale, whether direct sale, leasing, financing or rental, we will find the right model for you.

Unsere Finanzierungs-Modelle

DEMO devices

We are always happy to offer you DEMO devices and test installations if you would like to see a product for yourself. Just ask us!

The DEKOM project process

Consulting & Sales

We determine the necessary services for you and find your personal contact.

Procurement & Installation

We turn the concept planned with you into reality with the help of our experienced technicians and project managers.

To procurement & installation

Service & Support

We guarantee the long-term availability of your devices based on your individual service concept.

To Service & Support

Planning & Conception

We develop a ready-made concept for you that meets all your requirements and achieves your stated goals.

To planning & conception

Training & Utilisation

We evaluate the use of your new solution and help you to optimize it.

To training & use