Pure video conferencing is practical if something only needs to be discussed briefly. In addition to familiar functions such as screen sharing and the like, it is also possible to use the whiteboard in RingCentral. However, with restrictions.
Users of the Alleo collaboration platform can join their Alleo board with an access link via a browser. All users can then simultaneously brainstorm, work together on projects and place various files, links or documents in parallel to the video conference. What is particularly practical about this innovative solution is that the content remains the same after the meeting. This means that if a team works on a topic over several meetings, the same board can be accessed again and again. This means you can continue working at the same point where you last left off.
Are you already using Microsoft Teams but would like to extend the solution with the benefits of RingCentral?
RingCentral can be easily integrated into Microsoft Outlook, Teams and Dynamics 365. You can use the RingCentral chatbot or the embedded RingCentral dialer to send messages, create meetings or make phone calls.
You get access to your RingCentral address book, (past) phone calls are synchronized and additional security measures protect your data.
The manufacturers at a glance
RingCentral's cloud-based customer experience solution offers many functions to enable optimal customer care. For example, customers are automatically connected to the right or already known contact person in your company.
You also receive in-depth statistics and evaluations of your telephone calls in order to optimize your service and train employees. The solution can also be integrated with many CRM solutions such as Salesforce, Zendesk and Microsoft Dynamics.
As a UCaaS solution, RingCentral scales with your company and can always be adapted to your requirements. If required, you can request any additional licenses or activate additional functions of the solution, with administration taking place centrally.
With a special focus on telephony, RingCentral replaces traditional conference phones and can be used not only in larger meetings - thanks to RingCentral, you no longer need a telephone even at a single workstation. Calls appear on your screen and you can accept, reject or forward them to voicemail at the click of a mouse.
Read more about companies where RingCentral has already made a big difference